We’re gearing up for exciting digital enhancements in 2021!

Including improved security, alerts and tools to help manage your money. To be sure you receive all the information you need to take advantage of these enhancements, please verify that your telephone numbers, email address and mailing address are correct using the one of the two options below.

  1. Log in to Northwest Online Banking or the mobile app, update your address and email address under Preferences, and your telephone numbers by sending a secure message.

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  2. Call 1-877-672-5678, weekdays from 8 a.m. to 8 p.m., and Saturdays from 9 a.m. to 1 p.m. or call or visit your local Northwest office to update your telephone numbers, email addresses and mailing address.