At Northwest, we're on a journey to transform beyond today’s digital options to create powerfully satisfying digital experiences. As a part of this journey, our personal and business credit cards come armed with enhanced features, including contactless payments, improved alerts, controls and more.
Whether you're a new cardholder or you've had your card for years, we've compiled the information below to help you take advantage of everything it offers.
* For Terms and Conditions information, please go to Questions at the bottom of the page.
If you just received your new credit card, activate it now by following the instructions on the card sticker and start taking advantage of everything it offers, including improved alerts, controls and contactless design.
If your new card is replacing an expiring card, your old card will deactivate when you activate your new card—or on its expiration date. Please securely destroy it by cutting it up before throwing it away.
Update the way you make automatic payments. Have automatic payments taken from your old Northwest card or another debit or credit card from billers like utilities, service providers or online shopping sites? Provide them with your new card information, including card number, expiration date and CVV code.
Did you know, you can view your balance, make payments, create alerts, review recent transactions and more online, 24/7?
Logging in the first time.
• Click on the "Log in here" button above
• Select "Register for online access"
• Enter your new card number and some personal information to verify your identity
• Select your username, password and answer challenge questions
If you're a Northwest Online and Mobile Banking customer, you can access this credit card portal conveniently through online banking or our mobile app. From the menu, click "Services" and then "Credit Card".
Enrolling in Paperless Statements.
After you're logged into the portal, you can enroll in paperless statements by clicking "Statements" and activating "Paperless".
From there, add your email address and choose to receive only paperless statements or both paperless statements and mailed printed statements.
Please note, you won't find old statements in our new platform, but we can provide them for you. Call us at 1-877-300-5768 to place your request.
As a Northwest credit card customer, we offer a number of ways to pay your credit card bill.
• Set up automatic transfer so your bills are paid automatically the same time each month. Log in to our online credit card portal or visit any Northwest office to set it up.
• Make one-time, recurring or future dated payments using our credit card portal, Northwest online bill pay or through bill pay with another financial institution.
• Mail payments using the coupon you receive with your monthly statement to-
Northwest Bank
PO Box 2711
Omaha, NE 68103-2711
• Pay by phone at 1-888-999-3359
Now you have access to CardValet®, an improved card controls app for your smartphone or tablet that helps protect you against fraud:
• Receive alerts for certain transactions
• Lock your cards, in an instant, for any reason
• Block international usage
• Control transactions by category (gas, restaurants, online or mobile purchases, etc.)
• Manage spending by setting purchase limits
Set up CardValet® in a few easy steps—
1. Get the app.
Download The CardValet® app from the App Store or Google Play.
2. Link your cards.
Link all the Northwest credit and debit cards you want to set controls and alerts for.
3. Set and test.
Set up one control and one alert for each card to ensure they're working the way you'd like.
Through uChoose Rewards--
You earn points for every credit card purchase
Points you earn can be redeemed for-
Cash back
Gift cards
Travel
More than 3 million merchandise options
And, donations to any of 1,000 charities through Charity Choice!
Plus, earn more points through uChoose Rewards! You have an opportunity to earn extra points when shopping with popular partner retailers.
Get started today.
Visit uchooserewards.com and register by entering your card number and some personal and account details. After you're logged in, explore to learn about all the great rewards perks your card offers!
If you need help after you've created your account, please contact a uChoose Rewards representative at 1-855-232-0131.
This means it’s fast, easy and safe to pay at contactless registers without swiping or inserting your card, allowing you to avoid high-touch surfaces.
Add your Northwest card to Apple Pay or Google Pay. To make it easy, we'll walk you through it step-by-step here.
Northwest Rewards Visa Disclosure, Billing Rights and Privacy Statement
Northwest CashBack Visa Signature® Disclosure, Billing Rights and Privacy Statement
If you have questions about the transition to your new credit card, call 1-877-300-5768, weekdays from 8:30 a.m. to 5 p.m.
Only deposit products offered by Northwest Bank are Member FDIC.
Northwest Bank, a subsidiary of Northwest Bancshares, Inc., has operating units that use the Northwest Bank owned trade, logo and/or services marks “Northwest Investment Services” to provide investment, wealth management and insurance service. Trust, fiduciary, employee benefit plans and retirement services are offered through Northwest Bank’s Trust department.
Investment and Insurance products: (I) are not deposits or other obligations of, nor are they guaranteed by, Northwest Bank or its operating units; (II) are not insured by the Federal Deposit Insurance Corporation (FDIC) or any other agency of the United States or by Northwest Bank or its operating units; and (III) are subject to investment risks, including the possible loss of value.
NOTICE: Northwest Bank is not responsible for and has no control over the subject matter, content, information, or graphics of the web sites that have links here. The portal and news features are being provided by an outside source - The bank is not responsible for the content. Please contact us with any concerns or comments.
1-877-672-5678